Archive for June, 2010

April Showers Bring May Flowers – And New Mr. Rooter® Franchises

Wednesday, June 2nd, 2010

April showers bring May flowers, as well as three new plumbing and drain cleaning franchises for Mr. Rooter Corporation.

The following new owners attended a weeklong basic training course at the company’s corporate office in May:

  • Daryl Albright – Frederick County in Maryland
  • Randy and Tami Fitzgerald – Parker County in Texas
  • Ruben and Stephanie McCutcheon – Santa Fe County in New Mexico

The Mr. Rooter basic training includes classes on best practices, management and leadership techniques, customer service and marketing.

“We’re excited to expand our Mr. Rooter Plumbing network,” said Mary Kennedy Thompson, president of Mr. Rooter Corporation. “We look forward to helping these new franchisees grow their franchises and provide their communities with professional and customer-focused services.”

Mr. Rooter Plumbing technicians follow an established and professional system. For example, they wear shoe covers to protect a customer’s home or business.

Technicians also give customers the price before work is done to ensure there are no surprises about the cost of service. Mr. Rooter Plumbing provides service 24 hours a day, seven days a week, with no extra charges on nights, weekends and holidays

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Mr. Rooter® Plumbing Adds Three Franchises in April

Wednesday, June 2nd, 2010

Mr. Rooter Corporation announces the addition of three franchises in April.

The following people attended a weeklong basic training course April 19-23 at the company’s corporate office in Waco, Texas:

  • Michael and Dawn Pant – Montcalm County in Michigan
  • Jamie Smith and Rob Whitley – Baltimore, Maryland
  • John and Penny Maxwell – Carter, Sullivan, Washington Counties in Tennessee, and Watauga County in North Carolina.

“We are delighted to help this great group of business people develop their businesses,” said Mary Kennedy Thompson, president of Mr. Rooter Corporation. “It’s nice to grow our Mr. Rooter brand with great individuals who want to provide outstanding customer experiences for their communities.”

Mr. Rooter Plumbing technicians follow an established and professional system. For example, they wear covers over their shoes when inside a customer’s home or business to protect their property.

Technicians also give customers the price before work is done to ensure there are no surprises about the cost of service. Mr. Rooter Plumbing shops provide service 24 hours a day, seven days a week and there are no extra charges on nights, weekends and holidays.

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Mr. Rooter® Plumbing In Haiti to Help With Cleaner Water

Wednesday, June 2nd, 2010

Mr. Rooter Plumbing, with the help of 3M Clean Water Solutions, is making cleaner, fresher water a reality for Haitian earthquake victims.

During the week-long trip, they will teach women in Haiti how to test, bag and sell water. But it doesn’t stop there. These companies hope selling water can become a trade for Haitian women.

“We want to give Haitian women the opportunity to have a business that stretches past the rebuilding efforts,” said Mary Kennedy Thompson, president of Mr. Rooter Corporation. “While we want to give them something sustainable, we also want to make sure they have clean water to drink now.”

Thompson says Mr. Rooter Plumbing could not do this without 3M Clean Water Solutions and its engineer Satish Chamyvelumani, who is also on the trip. He brought bags and test kits his company is donating to make this venture possible.

“We are excited to send a 3M Purification Inc. engineer Satish Chamyvelumani, who is part of a 3M technical team that is committed to developing and providing sustainable, affordable solutions to address water quality for regions like Haiti,” said Veena Lakkundi, business leader at 3M Clean Water Solutions.

Once they complete this project, Thompson and Derek Moreland, co-owner of the Mr. Rooter franchise in Toronto, will head to a town north of Port-au-Prince. They will scope out the town’s plumbing challenges.

This “fact finding mission” – as Moreland calls it – is important. On a future trip, a group of Mr. Rooter Plumbing franchisees from across Canada and the United States will lay pipe for the town.

Moreland made the pledge to help Haitians during a leadership meeting in January, as he talked with fellow Mr. Rooter franchisees. He had just heard that some Haitian kids were walking six kilometers for water, and they carried it back in old paint cans.

“We are so lucky to have clean, fresh water – both hot and cold – at our fingertips,” Moreland said. “We really do take it for granted, and we have an opportunity to help people who are really in need.”

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