Do you remember as a child wanting to grow up and be a superhero, like Clark Kent or Batman? Wear a cape, fly around, always beat the bad guys? Unfortunately, we all grow up and realize that’s one dream that may never become a reality.
At Mr. Rooter, we breed a different kind of hero – the hometown hero. They don’t wear capes, and the service vans don’t go quite as fast as the batmobile, but every year select Mr. Rooter technicians are called upon to step up and become heroes. From diamonds to ducklings when duty called in 2009 Mr. Rooter was there to answer.
Mike Roberts, general manager of Mr. Rooter of Phoenix came to the rescue of two damsels in distress over the past year. First he undertook an eight hour rescue mission in a Phoenix restaurant to recover a $70,000 wedding ring a woman had accidentally flushed down the toilet. He had to search the pipe with video inspection equipment, rip up the floor and battle a deteriorating sewer line to retrieve the ring.
Three months later Roberts’ phone rang again. This time it was a frantic 24 year-old who had flushed a $6,000 dollar 4.5 carat sapphire ring down the toilet. After only five minutes of searching he located the ring. The girl’s father tore up the floor himself and Roberts returned the next day to retrieve the family heirloom.
Jewelry isn’t the only thing that Mr. Rooter can rescue. George Jessup, from Mr. Rooter Plumbing of Pittsburgh, between service calls one day noticed a duck sitting on a storm drain. Thinking that was odd, he pulled over and looked down the drain to see trapped baby ducklings. He knew he had to do something. After attempting to lift the heavy drain, Jessup called the fire department and within 30 minutes all seven ducklings were safely returned to their mother. Wanting to double check Jessup got out his video inspection equipment and investigated the pipe just to make sure all the ducklings were safely rescued.
Robert Plantic, a technician at the Mr. Rooter franchise in Toronto solved the mystery of the missing cat. After two hours of searching for the cat named Karma, Plantic located the feline using his video inspection camera. Karma had worked her way under the floorboards that the renovators were putting down to cover holes in the customer’s house.
There is a reason they call us Mr., Gerald Johns of the Mr. Rooter franchise in New Orleans helped recover a one carat engagement ring that had slipped off the customer’s finger in her home. The woman hadn’t wanted to tell her fiancé so John’s arrived quickly, found the ring, and her secret will be safe with Mr. Rooter.
We may not be able to give you a cape. Our training sessions and systems won’t make you fly, but we can give you the opportunity to be someone’s hero. Whether it’s rescuing a precious pet, recovering a priceless treasure, or just doing a quality job with a smile at Mr. Rooter you have a chance to make a difference.
