Five New Franchisees Attend Mr. Rooter Training in February

WACO, Texas (March 11, 2009) – As the wintry weather disappears, Mr. Rooter has new franchises springing up.

The following people attended a five-day basic training course on best practices, customer service techniques and marketing methods during the month of February:

• Jon, Dudley and Bryan Commander from West Palm Beach, Fla.
• Mike and Cheryl Geddings from Rock Hill, S.C.
• Tully and Natasha Kerr from Lubbock, Texas
• Michael and Karen Kura from Suisun City, Calif.
• Justin Tillman and Jim Tillman from Tallahassee, Fla.

 “This is a talented and knowledgeable group of new franchisees,” said Mary Kennedy Thompson, president of Mr. Rooter Corporation. “We’re helping these owners develop their business by educating them on how to create outstanding customer experiences.”

Mr. Rooter has an established and professional system. For example, technicians wear covers over their shoes inside the customer’s home or business to protect and respect their property. They also use an upfront menu pricing guide so there are no surprises about the cost of service calls.

About Mr. Rooter:

Established in 1970, Mr. Rooter is an all-franchised, full-service plumbing and drain cleaning company with approximately 300 franchises worldwide. Recognized by Entrepreneur magazine among its “Franchise 500” and Franchise Times Top 200, Mr. Rooter franchisees provide services to both residential and commercial customers. Mr. Rooter began franchising in 1974 and is a subsidiary of The Dwyer Group, Inc. For more information or to find the location nearest you, please visit our Web site at www.mrrooter.com or www.mrrooter.ca.

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